|
|
If you are a resident in a Hood & Company property, we want to make sure your home is maintained and that maintenance emergencies are dealt with quickly. To help us do this, please follow our guidelines below. If a maintenance request IS an EMERGENCY, call our office during normal business hours at 501-622-3131 or 870-534-6483. After hours, please call 901-212-6908. If you require maintenance that is not an emergency, please complete the Maintenance Request Form and we will process it as soon as possible. Remember, an emergency is anything relating to the property under the lease that is threatening to life, health, or extreme damage to the property and cannot wait until the next business day for repair. Hood & Company retains the right to determine the status of maintenance requests. When we visit your home to perform maintenance, our contractors will ALWAYS make their presence known to you before entering. Please rest assured that we will do everything we can to avoid surprising you in your own home! Regular maintenance is scheduled between the hours of 8:30AM and 5PM Monday through Friday. Please be prepared for our maintenance personnel to visit you soon after you submit your request. Listed below we have included a few relevant links to services you may require. |